Data protection
Privacy Policy
1. Responsible person
Battery New – Fernand Heinen, 111, Route de Mersch, L-7432 Gosseldange, Luxembourg. Telephone: +352 2733 8396. Email: accunew.heinen@gmail.com.
2. Provision of the website
This website is powered by Cloudflare Pages. The provider is Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, USA. When accessed, technical connection data such as IP address, accessed address, time and browser details are processed in order to deliver the content and secure the service. Delivery takes place via Cloudflare's international network.
The processing for the secure provision of the website is based on our legitimate interest (Art. 6 Para. 1 lit. f GDPR). Provides further information Cloudflare in its privacy policy ready.
3. Contact by email or telephone
If you contact us, we will process your information to respond to your request and, if necessary, carry out a repair order. This may include name, contact information, battery information, photos and the error description. The legal basis is the initiation or fulfillment of a contract (Art. 6 Para. 1 lit. b GDPR), as well as our legitimate interest in answering inquiries (Art. 6 Para. 1 lit. f GDPR).
The email link opens your own email program. The contact form transmits your information via FormSubmit; Details can be found below. We use Gmail for incoming emails. The data is processed by Google; Processing outside the European Economic Area cannot be ruled out.
4. Storage
We delete requests without an order when they have been dealt with and no further queries are expected. We retain data on orders and invoices as long as legal retention requirements exist.
5. Fonts, Images and Cookies
Fonts and images are delivered directly with this website. No fonts from Bunny Fonts or Google Fonts will be reloaded. There are no analytics or advertising services, cookies or storage access for tracking integrated into the website code. Information about the technical services of the hosting provider can be found at Cookies and external services.
6. External links and reviews
Google reviews are displayed as solid text excerpts. No live rating widget is included. Only when you open an external link do you access the respective provider's website; whose data protection information applies to this visit.
7. Your rights
In accordance with the GDPR, you have the right to information, correction, deletion, restriction of processing, data portability and objection. You can revoke your consent at any time with future effect. To do this, please use the contact details provided above.
You can complain to the relevant supervisory authority: National Commission for the Protection of Données (CNPD), Luxembourg.
8. No automated decisions
We do not make decisions based solely on automated processing or create profiles.
As of: October 2026
Contact form and email delivery
If you use the contact form, we process your name, email address, message and, if necessary, voluntary information and images to process your request. The processing takes place to initiate or carry out an order in accordance with Art. 6 Para. 1 lit. b GDPR or to process general inquiries based on our legitimate interest in accordance with Art. 6 Para. 1 lit. f GDPR.
The transmission takes place via the external form service FormSubmit to accunew.heinen@gmail.com. FormSubmit processes the submitted data for dispatch; According to its documentation, form submissions are retained for retrieval for up to 30 days, but uploaded files are not stored in this archive. When submitting, FormSubmit can use a reCAPTCHA check. The service is only called when the form is submitted.
Only submit information that is necessary for your battery request. Please do not send copies of ID cards or other sensitive documents. Alternatively, you can call us directly or write an email. We only store inquiries for as long as processing or legal retention requirements require it.
FormSubmit's privacy policy ↗ · Data protection information from Google/reCAPTCHA ↗